our Policies
Privacy Policy and Data Protection for Users of NLCC websites
introduction
Welcome to NLCC website. The website on which this Policy is hosted is owned and managed by NLCC trustees
This Privacy Notice describes how NLCC the church referred to at the foot of the Policy NLCC collect, use, disclose, transfer, store, retain or otherwise process your information, whether provided through the website, or acquired directly by any other means, and will be dealt with in accordance with the Law.
By continuing to browse and use this website you are accepting the terms and conditions of use, which govern the Local Church, NLCC’s relationship with you.
INTERPRETATION
Whenever “We”, “Our” or “Us” is used in this Policy it is referring to your relationship with and an obligation or right, in NLCC
“Data Controller” is the entity that determines the purpose for which personal data is collected and processed.
“Data Processor” is the entity processing personal data on behalf of the Data Controller “Personal Data” is any information about a living individual, which allows them to be identified, such as a name, email or photograph and can identify them alone or in conjunction with other information
DATA PROTECTION LAW
This policy explains how we comply with laws and regulations in our respective countries and the General Data Protection Regulation (GDPR) and the Privacy & Electronic Communications Regulations 2003 (“the PECR”) relating to electronic communications (jointly and severally, ”the Law”.
NLCC has agreed with the Local Church that:
a. Trustee of NLCC will manage content on that part of the website dedicated to the Local Church where the policy is posted, for example, www.newlifechristian.community and in particular, registration for events and online giving.
b. All Personal Data relating to persons resident in the EEA acquired from or relating to such persons accessing the website for any purpose including, without limitation:
i. Making a donation
ii. Registering for any event
iii. Acquiring goods or services through this website
will be dealt with in accordance with this Policy and the Law.
c. Such information will be kept confidential and only be provided to third parties, who assist us, provide goods or services requested by such persons, or with their prior consent.
We will adhere to the Principles of Data Protection as detailed in GDPR. Your information will be:
a. processed lawfully, fairly and in a transparent manner
b. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes
c.Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
d. Accurate and, where necessary, kept up to date
e. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
f. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage using appropriate technical or organisational measures.
DATA CONTROLLERS and DATA PROCESSORS
Whilst this Privacy Notice is posted on the website by NLCC as a Data Controller, it is on the section of the website managed Trustees of NLCC Data Controller of personal data you provide.
If you provide personal data directly to NLCC or through involvement at NLCC, or to staff or volunteers, of NLCC it is the Data Controllers responsible to comply with its legal obligations under GDPR. Where consented or permitted, this personal data is shared with NLCC and will not pass on to any third parties.
Where NLCC as Controllers, are responsible for how your data is processed.
EEA REPRESENTATIVE
As NLCC is a Data Controller based in United Kingdom, the representative for NLCC in the jurisdiction in which NLCC with the collection, storage, use and transfer of information and compliance with all applicable data protection laws.
SCOPE OF THE POLICY
NLCC take your privacy very seriously and this Policy has been adopted as it recognises the right of people to keep their personal information private.
By providing Personal Data, including by use of this website, you agree to allow us to contact you, including by mail, email, telephone or SMS text message, in connection with our charitable purposes:
a. For our legitimate interests, in accordance with current data protection regulations or
b. On the basis of the consent you have given.
Modifying Your Preferences
If at any point you would like to change your preferences and:
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You do not wish to receive further communications from NLCC and/or the Local Church you attend or previously attended OR
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You wish to change the way you receive any communication follow the procedure under Your Rights below.
HOW PERSONAL INFORMATION IS COLLECTED
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Personal Data is collected each time you are in contact with us, for example, when you: visit the website (see the Cookie Policy).
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Make a donation to NLCC
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Register for a NLCC conference event .
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Apply for a job or volunteer NLCC ..
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Provide your contact details, in writing or orally, to NLCC staff or volunteers
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Purchase goods or services from NLCC, through the website, or directly and when you provide credit or debit card details .
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Participate in other NLCC activities e.g. Groups .
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Contact us by means such as email, text, letter, telephone.
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Have face to face meetings with staff and volunteers .
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Access social media platforms such as Facebook, YouTube, WhatsApp, Twitter, Instagram .
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Register with NLCC and grant permission to access your personal data and give consent to be contacted by NLCC.
HOW PERSONAL INFORMATION IS COLLECTED
Personal Information
The types of personal information collected by us include:
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Personal details such as your title, name and date of birth
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Contact details such as postal address, post code, email, mobile and telephone numbers
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When relevant to our mission, demographic information such as marital status, nationality, education, employment/qualifications and family details
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Financial information such as donation history and your bank details • whether you are a tax payer in the place where NLCC is registered.
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Spouse and family details when you jointly volunteer, register for events, and/or register your children for any reason at NLCC
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Non-financial information such as passports, driving licences and financial information such as salary records, tax codes and expenses claims
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Employee and volunteer data such as qualifications, languages and experience
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Records of your contact with us
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Photographs provided by you or taken at NLCC services or events
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Visits to the website to enable NLCC to improve its effectiveness and better promote church services and events.
Sensitive/Special Category Personal Information
We may collect and store sensitive personal information (Special Category Information under GDPR) such as:
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Health information provided during pastoral meetings
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Health information to assist attendance at NLCC services and events
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Religious information (attendance at NLCC events / activities, personal faith decisions, baptism)
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Religious affiliation, permitted when you and/or your family attend, register for NLCC events and conferences
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prayer requests.
HOW WE USE YOUR INFORMATION
We collect information about you for a variety of uses based on different reasons. For example, some of the information is disclosed in order to register for activities or events, sometimes we are required by law and regulations to collect and process information about you, and at other times we consider it is in our legitimate charitable interest to collect and process information.
Your personal information will be dealt with in accordance with the Law. It is never sold, nor given away. It is only shared with others where you have given consent or where it is permitted or required either contractually or legally.
We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, uses of your personal information based on our legitimate charitable interests and on your consent may include:
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Keeping you informed as to NLCC services, activities, events, resources and conferences
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To promote the interests of NLCC, its Christian mission and its charitable objectives
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To manage employees and volunteers
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To fundraise and process donations and related statutory rights and obligations
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To establish and maintain your involvement with us, events you have attended, what areas and activities of NLCC you have supported, record and acknowledge any donation, to provide the products or services you have requested
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To answer an inquiry or request for further information or complaint about us, our services, activities and events
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To register you for events, conferences and provide the services requested
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To carry out analysis and market research and improve our website and communications, for example by matching anonymised user’s data with social media sites such as Facebook to better understand people’s interests
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To assist NLCC to provide services and products more valuable to those involved in NLCC
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To improve our ability to NLCC attendees and the wider community
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To assist NLCC with management and administrative purposes such as accounting, credit/debit card payments, anti-fraud measures, maintenance and development.
Legal Basis for Using Your Personal Information
We will only process your personal information where we have a legal basis to do so. The legal basis will depend on the reason or reasons we collected and need to use your information. Under the Law in almost all cases the legal basis will be:
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Because it is in our legitimate interest as registered charitable and Christian religious entities to use your personal information to operate and improve our service as churches .
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To fulfil any contractual relationship we have with you in relation to provision of products or services, such as registration at events.
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Because you have consented to NLCC using your information for a particular purpose .
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Because we need to use your personal information to comply with a legal obligation, such as protection and welfare of individuals.
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To protect the vital interests of you or another person, for example, in pastoral situations
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To process sensitive / special category personal data that is relevant to us as a not for profit religious organization
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Where you have given consent for us to contact you by email, phone or SMS, to send you information and marketing communications.
DATA STORAGE AND WHO SEES YOUR INFORMATION
Information you provide electronically, including through this website, may be held on computers in NLCC Church locations and on servers.
Information you provide in paper form, such as consents, letters or recorded in meetings with staff or volunteers, may be transferred to secure virtual systems or stored in secure physical filing systems. Subject to compliance with our data management policies and procedures, and in compliance with the above Data Protection Principles, information may be accessed, used and stored:
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On computers in NLCC
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By a limited number of staff or key volunteers under a duty of confidentiality who are involved in development, maintenance and operation of the website NLCC or the services provided through them, or who act for us for the uses set out in this policy, or other purposes approved by you. Those parties may also process information, fulfil and deliver orders, process credit card payments and provide support services to us.
Third party service providers may process information, fulfil and deliver orders, process donations and credit card payments, and provide support services on our behalf. Where such details are shared, agreements in place restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and in accordance with applicable data protection and privacy laws.
One of our main providers is The Rocket Science Group in the USA d/b/a MailChimp, which provides email communication services and is certified under the EU-US Privacy Shield Framework approved by the European Commission.
We do not sell or pass any of your personal information to any other organization and/or individuals without your express consent, unless required by law.
Financial Records and Card Details:
All financial payments and records are held in accordance with The Payment Card Industry Data Security Standard (“PCI DSS”).
All credit/debit card donations made online or by phone, are made securely through third party service providers and payment gateways, which comply with the PCI DSS. Unredacted card details are not recorded and stored on our systems.
We do not store unredacted financial details (credit or debit card numbers) obtained through online transactions nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimize.
HOW LONG WE RETAIN YOUR INFORMATION .
We will only keep your personal information for as long as it is required and in accordance with the Law and other legal requirements.
If you have indicated that you no longer wish to hear from us, we will keep the minimum information necessary to ensure that no future contact is made.
However, even after you modify your communication preferences, we may retain copies of information about you for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, or legal process.
Where we hold Sensitive Category Personal Information, unless we have evidence of your regular contact with us or we are required by law to retain, the sensitive information will be deleted after a period of two (2) years.
COOKIES
We use various technologies to collect information when you access or use NLCC, including placing a piece of data, commonly referred to as a “cookie on your device. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. By using NLCC, you permit us to collect and use your information from activity on devices you use in accordance with this Privacy Notice. For more information and to learn how to block or delete cookies used on NLCC, please see our Cookie Policy
YOUR RIGHTS.
Personal Information.
Where you have provided your consent to us processing your personal data, you may withdraw this consent at any time. In addition, the Law gives you the right, under certain circumstances:
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To request in writing and securely obtain copies of the personal information we hold about you • to correct or update your personal information held by us
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To request us to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing
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To object to profiling activities based on our legitimate interest
to request to have all personal data deleted (in the EEA only). To exercise any of these rights please contact the Data Protection Officer (contact details set out below).
Please tell NLCC as soon as any of your contact details change so that records can be kept up to date;
We will take reasonable steps to correct any of your information, which is inaccurate, incomplete or out of date.
If you wish to have your personal information deleted, please contact the Data Protection Officer at NLCC you attend (or previously attended if you no longer attend NLCC Church) and wherever practicable that information will be deleted.
A request to access, amend or delete your personal information may be refused in certain circumstances. If refused, you will be provided with a reason for the decision and, in the case of amendment, will note with your personal information that its accuracy is disputed.
Marketing Communications
The Privacy and Electronic Communications Regulations (PECR) gives you the right:
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To choose whether or not to receive marketing communication from us by email, text or telephone
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To know about the cookies NLCC uses, so that you can decide whether to give permission to store a cookie on your device. Please see the Cookie Policy on NLCC website.
You can change the way you are contacted, or the kind of material sent to you, at any time by contacting us by mail or e-mail using the contact details below
Modifying Your Preferences.
You will have the opportunity to decline to accept communications at any time and discontinue receiving such communication by:
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Following the instructions to “unsubscribe” on any email or text communication received from NLCC
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Emailing admin@newlifechristian.community
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Emailing the Local Church which you attend or previously attended, or which contacted you
SECURITY.
Reasonable steps will be taken to keep secure any personal information, which is held.
Personal information, held electronically, is stored in a secure server or secure files. The Internet is not a secure method of transmitting information. Accordingly, no responsibility is accepted for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information.
Security measures are taken to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
Where we have given you, or where you have chosen security codes (username, password, memorable word or PIN), which enable you to use any online service, you are responsible for keeping these security details confidential.
LINKS AND SOCIAL MEDIA.
This website may also include links to other websites or may provide social media buttons, permitting sharing web content directly to a social media platform, such as Facebook, Twitter, WhatsApp and YouTube.
We do not endorse social media websitean d have no responsibility for the content unless posted by or approved by us nor are we responsible for the cookies such websites may contain.
Use of such buttons or links is at your own risk and you must verify authenticity of sites before posting or providing personal information on such sites.
We do not ask for passwords or personal details on social media.
Websites such as Vimeo and YouTube are used to embed videos on the website and service providers such as MailChimp and Google Analytics may send their own cookies via this site. Please look at the cookie and privacy policies on these third-party sites if you want more information about this.
This website may also contain sponsored links and adverts. These may typically be through related NLCC , partner ministries or service providers, who may have their own detailed privacy policies.
DOWNLOADS.
Any documents or files made available to download from our website are provided at users’ own risk.
REPORTING CONCERNS
Please contact either NLCC or the Local Church if you wish to raise a concern about handling of your personal information through this website or directly to the Local Church if it involves information provided by other means.
You also have the right to lodge a complaint with the Data Protection Authority Office (see contact details below) about how your data is managed
CHANGES TO THIS PRIVACY NOTICE
NLCC may amend this Policy from time to time to reflect changes in best practice, security and control and to ensure compliance with any changes or amendments to the Law or other applicable legislation in the EEA. Any amended version will be available on the website. We suggest you visit regularly to keep up to date with any changes.
CONTACT
Contacting NLCC
If you would like any further information, or have any queries, problems or complaints relating to the Privacy Policy or our information handling practices in general, please contact the appropriate person/s below:
New Life Christian Community
Temple Hill Baptist Church
Att: Privacy Officer
St. Edmunds Road
United Kingdom
Ph.: 01322 281 262
Email: admin@newlifechristian.community
The following are the nominated representatives of NLCC International in each EEA country.
New Life Christian Community
Temple Hill Baptist Church
Att: Privacy Officer
St. Edmunds Road
United Kingdom
Ph.: 01322 281 262
Email: admin@newlifechristian.community
Information Commissioners Office (UK)
Helpline: 0303 123 1113\
Cookies Policy for Users of New Life Community Centre (NLCC)
Introduction.
NLCC International (“NLCC”) uses cookies on NLCC.com on (the “NLCC Website”). By using the NLCC Websites, you permit us to collect and use your information from activity on devices you use in accordance with this Cookies Policy and the Privacy Notices for the NLCC Website. Our Cookies Policy explains what cookies are, how we use cookies, how thirdparties we may partner with may use cookies on the NLCC Website, your choices regarding cookies and further information about cookies.
What Are Cookies.
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the NLCC Website or a third-party to recognise you and make your next visit easier and the NLCC Websites more useful to you. Cookies can be “session” cookies (which last only for the duration of your web or application session and expire when you close your browser or exit the application) or “persistent” (used to remember you when you return to use the NLCC Website and, as such, will last longer).
How NLCC Uses Cookies.
When you use and access the NLCC Website, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions, to store your preferences, to enable marketing delivery and to help evaluate and compile aggregated statistics about user activity. We use both session and persistent cookies on the NLCC Website and we use different types of cookies to run the NLCC Website:
Strictly necessary cookies: These enable you to navigate and use all the features in the NLCC Website. We may also use these cookies to authenticate users and prevent fraudulent use of user accounts. Without these cookies you cannot use the NLCC Website.
Functionality Cookies:
These enable us to remember you have visited the NLCC Website before, preferences you may have indicated and information you have provided to us in order to provide enhanced functionality and personal features.
Performance and Analytical Cookies:
This information is used to make sure the NLCC Website can cope with the volume of users, to help us correct errors, and to measure use across the NLCC Website. These cookies help us see if you have visited the NLCC Website before so we can identify the number of unique users we receive. They also help us understand how long you spend on the NLCC Website and from where you are accessing them.
Retargeting or Advertising Cookies:
in addition to our own cookies, we may also use various third-parties cookies, for example, Google Analytics, to analyse statistical information from users of the NLCC Website. We might be able to associate such information with other information which we collect from you once we receive it from a third party. These cookies collect information about the pages you visit and also other information about other websites you visit. This information is only collected by reference to the cookie identifier that you are using. For more information visit http://www.youronlinechoices.com/uk/. We also collect information using web beacons, also known as ”pixels”. Web beacons are electronic images that can be used in the NLCC Website or emails. We use web beacons to deliver cookies, track the number of visits to the NLCC Website, understand usage, and know whether an email has been opened and acted upon.
Third-Party Cookies
We can use third-party service providers to provide site metrics and other analytics services.
This Cookies Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties” cookies and privacy policies.
Examples of our third-party service providers used by the NLCC Website include:
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Google Analytics
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Facebook
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DoubleClick
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WordPress Session
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MyNLCC Auth (for logged in users)
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GetClicky / Clicky
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qTranslate
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YouTube
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Azure
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Bing.com/Azure for Bing Maps API, and Azure related hosting
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Session cookie – Marlin (auto approval login)
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Session cookie from IIS (for our session state)
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Google Maps cookie
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Cookie for recapture
Your Choices Regarding Cookies
Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set. If you”d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features on the NLCC Website, you may not be able to store your preferences, and some of our pages might not display properly.
Find More Information About Cookies.
You can learn more about cookies, including information on how to block cookies, on the following third-party websites:
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AllAboutCookies: http://www.allaboutcookies.org/
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Network Advertising Initiative: http://www.networkadvertising.org/
Safeguarding Code of Conduct for Members & Volunteers.
The trustees are aware of their duty of care to safeguarding the charity’s beneficiaries, staff and volunteers.
Temple Hill Baptist Church and New Life Christian Community believe that all members and volunteers should work together to safeguard and promote the welfare of children and vulnerable adults. This code of conduct forms part of the agreement for all paid and unpaid roles.
This code of conduct is designed to;
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Safeguard children and vulnerable adults involved in any activity
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Assist members and volunteers to identify appropriate behaviour as they carry out their role
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Enable members and volunteers to raise concerns without fear of recrimination
The Organisation promise to;
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Support any members or volunteer who raises a concern
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Take all reports seriously and follow up according to internal procedures
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Investigate any breach of this code of conduct and take appropriate action
We ask all members and volunteers to;
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Report any incidents or concerns that cause you to believe that a child or vulnerable adult is, or is likely to be, at risk of harm to the Safeguarding Lead. In the case of emergencies, report directly to the police
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Remember not to investigate the matter any further yourself, and don’t promise to keep any disclosure of abuse a secret
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Be respectful towards your peers, other volunteers and members. Treating them how you would want to be treated yourself
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Be aware of changes in behaviour and inappropriate conduct in other members and volunteers and report if necessary
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Disclose any criminal record, caution, reprimand or warning - whether received prior to, or during the course of your membership with the organisation
We ask all members and volunteers not to;
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Use your position to intimidate, bully, threaten, discriminate against, coerce or undermine children, vulnerable adults, volunteers or members
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Behave or communicate with children or vulnerable adults in ways which seek to build inappropriate relationships which may put them at risk
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Use a relationship with supporters, or their family, for personal gain
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give special rewards or privileges in an attempt to build inappropriate relationships with children or vulnerable adults.
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Engage in, or attempt to engage in, abusive or inappropriate relationships with children or vulnerable adults, including the use of suggestive conversations, comments, texting or emails
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Possess indecent images of children
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Carry out your role whilst adversely affected by alcohol, solvents or drugs
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Encourage or assist others to break the law in any way.
Responsibility and accountability
The organisation nominated lead for safeguarding policy and management is the Minster and supported by the secretary/trustee. The Safeguarding Lead will report directly to Trustees.
The organisation seeks to manage effectively the risks associated with activities and events through departments/teams:
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Completing a risk assessment process which involves identifying risks and means of reducing or eliminating them, for any new activities or events involving or potentially involving children and or vulnerable adults, and if changes are being made to activities or events involving o potentially involving children and or vulnerable adults;
Incident report
It will also ensure that suitable steps are taken as a result of any investigations, which may include contacting the police and/or fulfilling the legal duty to refer information to the DBS and/or the Local Safeguarding Children Board (LSCB) or Local Safeguarding Adults Board (LSAB) as required. Not all concerns justify a notification to the LA but must still be recorded.
This policy and procedures will be reviewed twice yearly